q36 Terms and Conditions

These Terms and Conditions govern your use of the q36 platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to these terms. Please read them carefully before you start playing.

Last Updated: January 2025 Philippines Market Ages 21 and Above Only

Platform Rules and Player Agreement

These terms apply to all players using q36 in the Philippines. If you do not agree with any part of these terms, please do not register or continue using the platform. For questions, contact us at [email protected].

1. Eligibility

You must be at least 21 years of age to register and use q36. By creating an account, you confirm that you meet this age requirement and that online gaming is lawful in your jurisdiction within the Philippines. q36 reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be confirmed. Accounts created on behalf of another person are strictly prohibited. Players who are found to be underage will have their accounts closed and any funds handled in accordance with applicable regulations.

2. Account Registration and Security

Each player may hold only one account on q36. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at [email protected]. q36 will not be liable for losses resulting from your failure to keep your account details secure. All information provided during registration must be accurate and up to date; providing false information may result in account suspension.

3. Deposits and Withdrawals

All transactions on q36 are processed in Philippine pesos (PHP). Deposits are accepted via supported local payment channels including GCash and Maya. Withdrawals are subject to identity verification before processing; this is a standard security measure to protect all players. q36 does not accept third-party payments — deposits must come from a payment method registered in your own name. Processing times and any applicable limits are detailed on the Deposit and Withdrawal pages.

4. Responsible Gaming

q36 is committed to promotingsafe and responsible entertainment for all Filipino players. We provide tools and resources to help you manage your gaming activity, including the ability to set personal limits through your account settings. If you feel that your gaming is becoming a concern, we encourage you to visit our Responsible Gaming page for guidance and support options. q36 does not permit the use of the platform as a financial instrument or as a substitute for professional financial advice. We reserve the right to intervene on any account where patterns of play suggest a player may need support.

5. Prohibited Activities

The following activities are strictly prohibited on q36: using automated software, bots, or scripts to interact with the platform; attempting to exploit technical errors or glitches for financial gain; colluding with other players to manipulate game outcomes; using the platform for any form of money laundering or fraudulent activity; and creating multiple accounts to circumvent restrictions or claim bonuses more than once. Any account found to be engaged in prohibited activities will be suspended immediately, and any funds associated with such activity may be withheld pending investigation.

6. Intellectual Property

All content on q36 — including but not limited to logos, graphics, game interfaces, text, and software — is the property of q36 or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any content on the platform without prior written permission. Your account grants you a limited, non-transferable licence to access and use the platform for personal entertainment purposes only. Any unauthorised use of q36 content may result in account termination and legal action where applicable.

7. Limitation of Liability

q36 provides the platform on an "as is" basis and makes no warranties regarding uninterrupted access or error-free operation. We will not be liable for any loss of data, loss of profits, or indirect damages arising from your use of the platform, to the fullest extent permitted by Philippine law. Scheduled maintenance and unplanned outages may occur; we will endeavour to communicate these in advance where possible. q36 is not responsible for losses resulting from internet connectivity issues on the player's side. Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the preceding 30 days.

8. Changes to These Terms

q36 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed. If you have questions about any changes, contact us at [email protected].

Common Questions About These Terms

Quick answers to what Filipino players most often ask about the q36 platform rules.

No. Each player is permitted to hold only one account on q36. Opening multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any balances may be forfeited pending review. If you have accidentally created a second account, contact [email protected] immediately to resolve the situation before it affects your primary account. This rule exists to ensure fair play for all Filipino players on the platform.

Identity verification is a required step before your first withdrawal can be processed on q36. If you attempt to withdraw without completing verification, your request will be placed on hold until the necessary documents are submitted and reviewed. This process is in place to protect your account and to comply with standard financial security practices. Verification is typically straightforward and involves confirming your identity with a valid Philippine government-issued ID. Visit the Withdrawal page for a full guide on what is required and how to complete the process quickly.

Whenever q36 updates these Terms and Conditions, the revised version will be published on this page with an updated date shown at the top. We recommend bookmarking this page and checking it periodically, especially if you are a regular player. Significant changes that affect player rights or platform rules will be communicated through your registered account where possible. Continuing to use q36 after an update is posted means you accept the revised terms. If you disagree with any changes, you should stop using the platform and contact [email protected] to discuss your options.

If you suspect that someone has accessed your q36 account without your authorisation, change your password immediately and contact [email protected] as soon as possible. Our team will review the account activity and take appropriate steps to secure your account. q36 is not liable for losses that result from your failure to keep your login credentials confidential, but we will do everything we can to assist you once an incident is reported. It is good practice to use a strong, unique password for your q36 account and to avoid logging in on shared or public devices. For more guidance on keeping your account safe, visit the FAQ page.

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